Frequently Asked Questions

1. What types of medical machines can I obtain a license for on your website?

Our website provides licenses for various medical machines, including X-ray and MRI machines.

2. How can I purchase a license on your website?

To purchase a license, simply sign up or log in to your account and follow the steps to make a payment through Razorpay.

3. Can I request a refund for a license purchase?

Yes, we have a refund policy in place. Please refer to our terms and conditions for more information on our refund process.

4. What payment methods do you accept for license purchases?

We accept payments through Razorpay, providing a secure and convenient payment option for our customers.

5. Is it necessary to create an account to purchase a license on your website?

Yes, creating an account is required to facilitate the license purchase process and ensure a seamless experience for our customers.

6. How can I retrieve my license after purchase?

Upon successful payment, your license details will be provided to you via email and will also be accessible in your account dashboard.

7. Are there different types of licenses available for specific medical machines?

Yes, we offer various license options tailored to different types of medical machines to meet the specific needs of our customers.

8. What information do I need to provide during the license purchase process?

You will be required to provide necessary details related to the medical machine for which you are purchasing the license, along with your contact information.

9. Can I renew my license before it expires?

Yes, you can renew your license before it expires to ensure uninterrupted access to the functionalities of your medical machine.

10. How can I contact customer support for any further assistance or inquiries?

For any additional questions or support, please reach out to our customer service team through the contact information provided on our website.